AI backup that answers overflow calls when your hosts are busy. Capture reservations, answer questions naturally, and transfer intelligently—all while protecting the hospitality experience.
Now enrolling pilot restaurants for the holiday season.
Book a DemoDuring rush hours, your hosts face an impossible decision: greet the guest in front of them or answer the ringing phone.
5-10 missed calls per rush = $500-1,000 in lost reservations every single day. These aren't spam—they're people ready to book.
Whether you choose to answer the phone or greet the in-person guest, someone gets a subpar experience.
Your hosts are juggling too much. The constant pressure of choosing between competing priorities creates stress and turnover.
Every missed call during peak hours is potential revenue walking away—right when your team is most valuable greeting in-person guests.
We don't replace your hosts. We back them up during peak hours.
Our AI picks up after 3 rings when your hosts are busy. It handles common questions naturally—hours, location, menu details—and sends reservation links via SMS.
But unlike competitors who try to automate everything, we know when human judgment matters. Questions about allergens, special requests, or anything requiring expertise? We transfer intelligently with full context.
The result: You capture revenue from overflow calls while protecting the hospitality experience your guests expect.
Natural conversation.
Smart escalation.
Zero missed opportunities.
Everything you need to capture overflow calls during your busiest hours.
Answers after 3 rings only—giving your hosts priority to pick up when available. Your guests always come first.
No robotic phone trees. Guests speak naturally and get helpful answers about hours, location, menu, and reservations.
Captures reservation interest by texting OpenTable or Resy links directly to guests. Simple, fast, effective.
Intelligently routes complex questions to your staff with full context. No frustrating dead-ends for guests.
Configurable approach to sensitive questions. Transfer mode or guided responses with disclaimers—you choose.
View call logs, read transcripts, and track key metrics. See exactly how many calls you're capturing.
Get up and running in minutes, not weeks.
Enter your restaurant details, hours, menu basics, and reservation link. Takes less than 15 minutes.
Make a test call to experience it yourself. When you're ready, we route overflow calls to the AI.
During peak hours, every call gets answered. Watch missed calls drop and reservations increase.
See how Host Overflow can capture more revenue during your busiest hours.
Book a Demo